Key Dates

Patients will see the collated 30min video of their experiences ahead of the joint event. This ensures that they have time to consider the information, reflect and be ready with their thoughts and ideas for the Joint Event.

During the Joint event, staff, patients and carers come together (via Zoom video conferencing) to see the 30-minute video of the experiences. Additionally, the findings from the staff interviews are presented. This gives an overview of the entire experience. There will be time for a discussion where the key issues are identified. These will then be collated, and key priorities for changes to improve the service will be decided by the whole group.

The working parties will meet and the actions the groups recommend will be trialled within Therapies.   We anticipate that the improvements will be implemented within a few months dependent on feedback about the work to the group.

A Celebration Event will bring people together to show what has been done and mark the end of this piece of work.